FOMM’s Technology Failure Stress Scale

After several weeks of persistent information IT problems, I’ve invented a Technology Failure Stress Scale that deals specifically with technology failure and the inability of many human beings to cope. Unlike the better-known Holmes and Rahe Stress Scale, which measures the health impact of major life events like death of a spouse and divorce, mine is unscientific and highly subjective. Well, if it’s OK for leaders of major western governments to be unscientific and subjective,…

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Planned obsolescence strikes again

On Tuesday I joined the queue of people at the local computer shop, all clutching laptops, smart phones or PC peripherals suffering from planned obsolescence syndrome. Some of these items may still have been under warranty (joy). But in the case of my four-year-old Toshiba laptop, the optical drive, the fragile looking tray that slides out to take CDs or DVDs, had carked it. It failed just as I finished burning a 58 minute video…

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Self-service gets our enterprise for a bargain

You may call me a peevish old man, but these self-service supermarket checkouts give me the pip. I only encounter them when venturing out of the village, as our service-oriented IGA does not as yet have automated check-outs. Not so a certain Brisbane supermarket which, around 5pm, seems to have nobody staffing its numerous checkouts and only one person ‘helping’ people scan their own groceries. I usually ignore the self-service corner and will wait an…

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The value of inner city car parks

As you’d know, one little statistic can send me off on an investigation – like the number tucked away in a Guardian Weekly report that, globally, cars are in car parks 95% of the time. The statistic emerged in a report about a pilot scheme in Amsterdam to reward residents with a free green space in front of their houses if they give up their parking permits. The car parks pilot scheme being trialled in…

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